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Is That A Text Message From My Bank?

You get a text message claiming to be from your bank warning you about a problem with your account. The text message directs you to call a phone number or visit a website right away to take care of the problem. Before you call that number or visit that website, stop! That text message you received may be a new version of a phishing scam designed to steal your personal information, according to the Federal Trade Commission.
If you receive a text message about problems with your bank or credit card accounts, immediately contact your bank or credit card company. They will be able to let you know if they are trying to reach you and if there is a problem with your account. You should also contact your wireless provider to let them know you received a text message about problems with your bank or credit card account. Remember, never give out personal information on the phone, in a text, or online unless you know who you're dealing with.
If you believe you may have received a phishing text, please notify the Louisiana Attorney General's Office at www.agbuddycaldwell.com  or 800-351-4889. You should also file a complaint with the Federal Trade Commission at www.ftc.gov  or by calling 877-FTC-HELP.
 

How To Avoid
Medical Identity Theft

There is a new twist to identity theft-medical identity theft. Medical identity theft can affect your finances and your health. Medical identity theft occurs when someone steals your personal information and uses it to commit health care fraud. Your personal information may include your name, Social Security number, or your Medicare Identification number. Medical Identity thieves may use your identity to receive medical treatment, prescription drugs, or even scam your insurance company by making a fraudulent claim.
Repairing damage to your good name and credit record can be difficult enough, but medical identity theft can have other serious consequences. If a scammer gets treatment in your name, that person's health problems could become a part of your medical records. In addition, it could affect your ability to get medical care and insurance benefits, and could even affect decisions made by doctors treating you in the future. The scam artist's unpaid medical debts also could end up on your credit report making you responsible for disputing those fraudulent charges.
It is extremely important to catch medical identity theft early on.
- First, read every "Explanation and Benefits" statement you get from your health insurer. Follow up on any item that you do not recognize.
- At least once a year, ask the health insurers you've been involved with for a list of the benefits they paid in your name.
- Finally, make it a regular practice to check your credit reports. You are entitled to a free report from each of the three nationwide companies every 12 months. You can order your free credit report from www.Annualcreditreport.com.
According to the Federal Trade Commission (FTC), the nation's consumer protection agency, you may be a victim of medical identity theft if:
- you get a bill for medical services you didn't receive;
- a debt collector contacts you about medical debt you don't owe;
- you order a copy of your credit report and see medical collection notices you don't recognize;
- you try to make a legitimate insurance claim and your health plan says you've reached your limit on benefits; or
- you are denied insurance because your medical records show a condition you don't have.
If you think that you may be a victim of medical identity theft, ask your health care provider or hospital for your medical records. You have a right to get copies of your current medical files from each health care provider, though you may have to pay for them. You also have a right to have inaccurate or incomplete information removed.
If you are a victim of medical identity theft, file a police report with your local law enforcement agency. Also send the police report to your insurance company, medical providers and all three credit bureaus.
For more information about medical identity theft, please contact the Louisiana Attorney General's Office at 800-351-4889 or www.agbuddycaldwell.com .  You should also visit the Federal Trade Commission's website at www.ftc.gov .
 
Office of Attonery General
State of Louisiana
James D. "Buddy" Caldwell
Attornery General
 
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